American Airlines changes Erica Remer’s flight without telling her. Now she’s trying to get a refund for the original ticket. What is American Airlines’ refund policy — and can it help her? I booked a ...

Q: I booked a flight from Tampa to San Diego on American Airlines. The day before my flight, I received a notification that it had been canceled due to Hurricane Milton. I requested a refund but ...

PHILADELPHIA (WPVI) -- If you've ever had your travel disrupted by a flight delay or cancellation, you may relate to Helen Stagg's experience. Stagg, of Houston, Texas, told the Troubleshooters, "My ...