Microsoft will release a new version of its CRM software around year-end. With the new version will come a special edition for small businesses, a subscription-based license for hosting services, and ...

A “one size fits all” approach to CRM rarely brings substantial business value. Before proceeding with a CRM system, a company must carefully define its CRM strategy and evaluate the technology.

The network vendor last week announced software designed to more easily integrate its IP-based communications products with Microsoft’s CRM software. Cisco’s CRM Communications Connector is not ...

We cannot have a good relationship with our customers without a software system right? At least this is what most executives believe because software companies have been so good with their marketing.

Every business can benefit from a customer relationship management (CRM) system; however, the needs of small to mid-sized businesses (SMBs) often differ significantly from those of enterprises. Not ...

Cloud computing consulting firm GlobalOne Wednesday released the first of three CRM packages that aim to help financial services firms and banks transition to cloud computing with Salesforce.com. G1 ...

Leading Industry Analyst Group Honors S1 for the Fifth Time with Prestigious Award; Features S1's Software in "The Guide to CRM Automation" S1 Corporation (Nasdaq: SONE), a leading global provider of ...

A competitor to the popular InterAction software marketed by LexisNexis, Aderant Expert Front Office CRM (Expert CRM) is designed to help firms improve their business development efforts by ...

What's new,besides grouping version 7 of its Leads Generation, Sales Force Automation and Customer Satisfaction applications under one package,is that the package now comes in appliance form. Because ...

BANGALORE, INDIA: CDC Software announced that ISM Inc. has named its Pivotal 6.0 CRM software suite as one of the “Top 15” CRM software packages in the enterprise category for 2008. The Top 15 are ...