Click-and-collect, a.k.a. BOPIS, boasts a number of very strong positives for both retailers and their customers. Retailers save on shipping costs while leveraging their in-store inventories to ...

Forbes contributors publish independent expert analyses and insights. I cover major developments in the retail industry. Apr 25, 2024, 06:45am EDT Birmingham, UK - People outside the exterior of a ...

Lisa Jack is an academic advisor to the ECR Retail Loss Group (www.ecrloss.com). Primark is a member of ECR but did not pay or contribute towards the underlying research for this article. Regina Frei ...