PALO ALTO, Calif. and DENVER, Jan. 11, 2023 /PRNewswire/ -- Zenarate, the leading Simulation Training solution, today announced AI Coach continues to lead contact center Simulation Training with seven ...

Zenarate AI Coach continues to transform how the world's leading brands in financial services, BPOs, healthcare, travel, technology, and services industries use AI Conversation Simulation to develop ...

Zenarate, providers of an artificial intelligence-powered conversation simulation solution, launched Concurrent Chat Simulation in its AI Coach platform. Concurrent Chat Simulation allows contact ...

Clae Anderson is the Director of IT Support for Kaiser Permanente’s Data Center Operation (DCO) team, with a primary focus on physical infrastructure and operations Clae leads the Digital Twin program ...

Find the Elusive 'Wow Factor' in Call Center Agents Using SHL's Science and AI-Driven Platform LONDON, Sept. 15, 2020 /CNW/ -- SHL, the market leader in talent innovation, launched its Call Center ...