Built for simplicity and speed, the new platform is reimagining public safety software for law enforcement and emergenc ...

PagerDuty announced this afternoon that it intends to acquire Jeli.io, an early-stage incident management startup. The companies did not share the price. Jeli was founded in 2019 by Nora Jones, a ...

From PTT to Incident Management: Synch unveils a powerful new platform for end-to-end incident response and seamless frontline team coordination. Synch 6.0 brings collaboration-driven incident ...

On paper, AI promises to revolutionize incident response management. However, it's crucial to consider the specific context of your organization. Take Google's incident response model, for example.

The new Agentforce IT Service suite brings together an agentic IT service desk, AI agents, and an agentic CMDB and service ...

FireHydrant, an NYC incident management startup that launched in 2019, announced on Wednesday that it has acquired Blameless, a former competitor. The companies did not share the purchase price. Both ...