This article will discuss 6 KPIs that can be used to clearly determine whether a brand is providing an exceptional omnichannel customer experience. Many brands use key performance indicators (KPIs) to ...
What key performance indicators (KPIs) matter in today's digital world? An MIT Sloan/Google report last year pointed out that our current key performance indicators (KPIs) for customer experience are ...
Amir Tapiro is the senior growth manager at Unity. In recent years, the in-app ad experience has come under the spotlight – and for good reason. For developers, maintaining their app’s brand integrity ...
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