Workers who possess exemplary listening skills are valuable members of the workplace. Effective listening skills support customer service initiatives, benefit workplace relationships and prevent ...

"Hearst Magazines and Yahoo may earn commission or revenue on some items through these links." How many times have you nodded along during a conversation, only to realize you didn’t absorb a single ...

Employees that possess effective communication skills are less apt to misinterpret information passed along to them by their supervisors, colleagues or clients, ensuring more accurate transactions and ...

In leadership, few skills are as routinely overlooked as listening. Yet listening is certainly a valuable leadership superpower. Listening is the quiet powerhouse behind effective people leadership, ...

I recently had the opportunity to compare the difference in listening skills between my 7-year-old niece and a grown adult (my sister). My niece won. My niece told me exactly what I had said in a ...

Lets face it: we are smack in the middle of a relationship economy, where branding strategies, customer satisfaction, recruitment processes and employee engagement are built on trust and authenticity.

You can teach hard skills, but emotional intelligence and active listening? These are the skills that really matter when looking for a job. Interviewing is full of uncertainty. What set of skills are ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. The most expensive leadership mistake isn't a bad strategic decision—it's failing to listen ...