I recently outed five management concepts that, while popular, are a waste of mental energy. As a result, several readers challenged me to provide some management concepts that actually DO work.

Total quality management is, in part, a philosophy saying that achieving excellence involves a constant forward effort from all of an organization's employees. TQM works by measurement: finding the ...

The right type of management can instill a common value throughout an organization. By structuring systems correctly and providing sufficient training and development to employees, management can ...

A score was developed to measure patient risk from payer utilization management policies and its relationship to real-world US commercial payer utilization management policies. Objectives: To (1) ...

Many of your best employees are at high risk of burnout (if they’re not there already). One of my employee engagement studies found that in 42% of organizations, high performers are actually less ...

Organised by the Regulatory Authority for Charitable Activities (RACA) in partnership with the Center for Conflict and ...