Today's C-suite priorities are multiple and often conflicting. When Deloitte researchers asked more than 1,300 executives to choose what they're focusing on among 10 core business priorities in June ...

Sirjad Parakkat is the VP of Engineering for Ivanti, leading the IT Service Management, Lines of Business and Platinum Engineering Group. Too much of a good thing? That’s what it feels like when ...

We Learned One Thing In 2021 About It Service Management: Knowledge Management Must Be Anything More Than A Handful Of “how To Reset Your Password” Articles To Keep Your It Workers From Getting ...

CLARK, N.J.--(BUSINESS WIRE)--RightAnswers, Inc., the recognized leader in providing self-service and IT knowledge management solutions, today announced a technology partnership with Service-now.com – ...

KNOWLEDGE management (KM) applications have been on the market for more than 40 years, but this category is still not fully understood. Perhaps it’s because KM applications are similar to other ...

Knowledge management has been a hot topic for some time now. However, many firms have placed this initiative on the back burner due to the financial costs or the time commitment required for the major ...

So many organisations have caught on to the knowledge-sharing buzz, in fact, that statistics estimate that up to 80 percent of Fortune 500 companies are looking into a knowledge management initiative.