Knowledge management tools have become indispensable assets for businesses striving to harness their collective wisdom and ...

Today's C-suite priorities are multiple and often conflicting. When Deloitte researchers asked more than 1,300 executives to choose what they're focusing on among 10 core business priorities in June ...

We Learned One Thing In 2021 About It Service Management: Knowledge Management Must Be Anything More Than A Handful Of “how To Reset Your Password” Articles To Keep Your It Workers From Getting ...

Sirjad Parakkat is the VP of Engineering for Ivanti, leading the IT Service Management, Lines of Business and Platinum Engineering Group. Too much of a good thing? That’s what it feels like when ...

Most UK-based law firms have well developed knowledge management functions, providing know-how resources to the firms' lawyers and promoting a knowledge-sharing culture. It is clear, however, that ...

CLARK, N.J.--(BUSINESS WIRE)--RightAnswers, Inc., the recognized leader in providing self-service and IT knowledge management solutions, today announced a technology partnership with Service-now.com – ...

KNOWLEDGE management (KM) applications have been on the market for more than 40 years, but this category is still not fully understood. Perhaps it’s because KM applications are similar to other ...

Let's face it, knowledge management (KM) has been a subject of discussion at most law firms for a number of years now – yet the business value of the techniques, processes and tools that comprise KM ...

Knowledge management has been a hot topic for some time now. However, many firms have placed this initiative on the back burner due to the financial costs or the time commitment required for the major ...

ALEXANDRIA, Va., July 7, 2020 /PRNewswire-PRWeb/ -- New research from the Association for Talent Development shows that while most organizations have a formal or informal knowledge-sharing process in ...

COMMENTARY--The secret's out: a lot of large companies are starting to recognize the substantial value of a resource right under their noses: employees' collective knowledge. So many organizations ...