Every task we perform on a computer—whether number crunching, watching a video, or typing out an article—requires different ...

Sinch reports that 98% of businesses plan to use AI for customer communication. Trust varies, especially among age groups, as adoption grows.

What is SSL/TLS? SSL and TLS are protocols used on the transport layer, which is used to provide a secure connection between two nodes in a computer network. The first widely used protocol that was ...

Silverback AI Chatbot has announced ongoing advancements to its AI chatbot system, reflecting broader shifts in how organizations manage digital communication, user interaction, and automated ...

Silverback Digital Marketing has announced a continued focus on refining its social media marketing practices, reflecting ...

Leaders who communicate transparently and consistently across digital channels build credibility, connection and trust at a ...

Yet at least one tangible quantum technology solution exists—quantum key distribution, or QKD, whereby two secure end points ...

The television and streaming industries continue to evolve beyond traditional broadcast boundaries, with content creation, ...

Agentic automation: Perhaps most significantly, conversational memory transforms AI from a transactional tool to a genuinely ...

Taken together, these innovations amount to a sweeping cultural change, as well as process change for banks whose customer ...

PRESSADVANTAGE – Rocket CRM has announced an expanded focus on its Missed Call Text Back feature, highlighting its role in addressing communication gaps that occur when inbound calls go unanswered. As ...