Lifeguard reports rising AI-driven customer service scams, highlighting techniques fraudsters use to exploit technology. Stay ...

(NYSE: KMX), the nation’s largest retailer of used cars, has been recognized by Newsweek as the number one automotive marketplace (online) on the America’s Best Customer Service 2026 list. This ...

Marketing starts with trust. And you build trust faster and cheaper through active reputation management than by simply throwing money at ads.

McDonald's is one of the most popular restaurants in the world, but the company has been witnessing a troubling shift in ...

If you find you’re wrongly charged sales tax and the business isn’t playing ball, you can file Form A-3730 with the state Division of Taxation to ask for a refund. The wrongly collected money goes ...

How can AI drive innovation in the home improvement retail industry? Just ask Lowe’s. Founded in 1921, Lowe’s has grown ...

Ashleigh Residential Home in Chesterfield, Derbyshire, is one of hundreds of firms to contact the BBC claiming to have been ...

A snapshot of the CX market: aligning customer expectations with company strategies. Global and local CX leaders, strategy, ...

Mint Mobile has launched a new 5G home internet service called Home MINTernet. The service is powered by T-Mobile's 5G network and offers plans starting as low as $30 per month. Customers do not need ...

We chose Cinch Home Services as the best home warranty for older homes because it offers a 180-day workmanship guarantee on ...

What to know about home warranties Home warranties cover system and appliance problems that occur from normal wear and tear, ...

India's housing finance sector is riding a wave of post-pandemic revival, driven by policy support, digital innovation, and ...