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  1. Solve PC problems remotely using Quick Assist - Microsoft Support

    You can use the Quick Assist web app to get help with your computer directly from Microsoft support agents. The app connects your computer with the Microsoft support agent’s computer using a remote …

  2. Solve PC problems remotely with Remote Assistance - Microsoft Support

    Windows Remote Assistance lets someone you trust take over your PC and fix a problem from wherever they are. Tip: You can also use Quick Assist to give and receive remote assistance. Before you can …

  3. Protect yourself from tech support scams - Microsoft Support

    Using remote access, these experienced scammers can misrepresent normal system messages as signs of problems. Scammers might also initiate contact by displaying fake error messages on …

  4. How to use Remote Desktop - Microsoft Support

    Use Remote Desktop on your Windows, Android, or iOS device to connect to a Windows PC from afar. Here's how to set up your PC to allow remote connections and then connect to the PC you set up.

  5. Windows 365 - Microsoft Support

    Windows 365 is a cloud-based service that gives you access to your own Cloud PC, a new type of virtual machine. You can have your own personalized apps, content, and settings on the Cloud PC.

  6. Remote Desktop Easy Print runs slowly in Windows Server 2012 R2

    Jul 19, 2015 · Fixes an issue in which Remote Desktop Easy Print takes long time to run in a Remote Desktop session. This issue occurs in Windows Server 2012 R2.

  7. RemoteFX Licensing Incompatible with standard Remote Desktop …

    Windows XP SP3 and newer Remote Desktop clients use Enhanced RDP security by default and will not exhibit this problem. Older client operating systems use standard RDP security by default, and …

  8. MS12-020: Vulnerabilities in Remote Desktop could allow remote code ...

    Mar 13, 2012 · Resolves vulnerabilities that could allow remote code execution if an attacker sends a sequence of specially crafted RDP packets to an affected system. By default, the Remote Desktop …

  9. Multiple user groups including Remote Desktop Users are missing after ...

    Fixes an issue in which the Remote Desktop Users group is missing. This issue occurs after you upgrade Windows 8 Pro by using the Pro Pack.

  10. FIX: You are logged on with a temporary profile to a remote desktop ...

    Oct 5, 2013 · After the server restarts, you try to start a remote desktop session to the server by using the same user credentials. In this scenario, you find that you are logged on with a temporary profile.